Disclaimer

• Website: nairobipostalcode.org
• Effective Date: 1 January 2025
• Last Updated: 24 March 2026

1. General Disclaimer

The information published on Nairobi Postal Codes (accessible at https://nairobipostalcode.org) is provided strictly for general informational and reference purposes only. While we invest significant time and effort in researching, compiling, and maintaining our postal code directory, we make no representations, warranties, or guarantees, express or implied, regarding the accuracy, completeness, reliability, suitability, or availability of any information on this Website at any given time.

By accessing and using this Website, you acknowledge and agree that you do so entirely at your own risk. Any reliance you place on the information contained on this Website is strictly at your own discretion and judgment. We strongly encourage you to verify all postal code information with Posta Kenya (https://posta.co.ke) or your nearest post office before using it for any official, legal, commercial, or time-sensitive purpose.

2. Independence Disclaimer — Not Affiliated with Posta Kenya or the Government of Kenya

This is an independent, privately operated website. Nairobi Postal Codes is not, in any way, affiliated with, endorsed by, sponsored by, authorised by, or acting on behalf of any of the following:

• Postal Corporation of Kenya (Posta Kenya)
• The Government of Kenya or any of its ministries, agencies, or departments
• Nairobi City County Government
• The Communications Authority of Kenya (CA)
• The Kenya Revenue Authority (KRA)
• The Kenya National Bureau of Statistics (KNBS)
• Any other government body, public institution, or statutory authority in Kenya

The name “Nairobi Postal Codes” and the domain nairobipostalcode.org are the identity of an independent reference directory. They are not, and should not be construed as, an official designation, branding, or representation of any government or postal authority.

All official postal services in Kenya — including P.O. Box rentals, mail delivery, parcel tracking, MPost digital addresses, and courier services — are provided exclusively by Posta Kenya. To access official services, please visit:

• https://posta.co.ke
• Toll-Free: 0800 724 900
• Posta House, Haile Selassie Avenue, Nairobi CBD

3. Accuracy and Completeness of Information

3.1 Postal Codes May Change

The postal code system in Kenya is administered by Posta Kenya and may be changed at any time without prior notice to us or the public. Post offices may be opened, closed, relocated, merged, or renamed. Postal codes may be reassigned, retired, or updated as Nairobi’s administrative and geographic boundaries evolve.

We endeavour to update our directory promptly when we become aware of changes, and our content is reviewed and updated regularly. Our last full review was completed on 18 March 2026. However, we cannot guarantee that every entry is current at the exact moment you access it.

3.2 Information Provided “As Is”

All information on this Website — including but not limited to postal codes, post office names, locations, areas served, operating hours, contact details, and address-writing guidelines — is provided “as is” without any warranty of any kind. We do not warrant that:

• The information is accurate as of the date of your access
• The information is free from errors, omissions, or inaccuracies
• The information will meet your specific requirements or expectations
• The Website will be available, uninterrupted, and error-free at all times

3.3 No Substitute for Official Sources

The information on this Website does not constitute official postal advice, legal advice, or professional guidance. For matters involving:

• Official government forms (e.g. KRA, NHIF, NSSF, Huduma Centre)
• Court documents, legal filings, or contracts
• International shipping and customs declarations
• Banking, financial, or insurance applications
• Electoral registration or national identification
• Business registration with the Registrar of Companies

…you must verify and use the official postal code as published by Posta Kenya directly. We accept no responsibility for any consequences arising from the use of our directory for these purposes.

3.4 Historical and Reference Data

Some information on this Website — including historical timelines, statistics, and demographic data — is sourced from publicly available third-party sources and is provided for contextual and educational purposes only. We do not guarantee the accuracy of historical data sourced from third parties.

4. No Postal Services Disclaimer

Nairobi Postal Codes does not provide any postal services whatsoever. Specifically, we:

• Do not operate any post offices
• Do not accept, process, forward, or deliver physical mail or parcels
• Do not issue or manage P.O. Box numbers or postal addresses
• Do not provide MPost or any digital address services
• Do not provide courier or logistics services
• Do not sell postage stamps or postal products
• Do not track packages or mail items
• Do not resolve postal delivery complaints or disputes

If you have a postal service issue — including lost mail, failed deliveries, P.O. Box queries, or complaints — please contact Posta Kenya directly:

• Telephone: 020 3243000
• Mobile: 0800 724 900 (Toll-Free)
• Email: customercare@posta.co.ke
• Website: https://posta.co.ke

5. No Professional, Legal, or Financial Advice

Nothing on this Website constitutes professional, legal, financial, regulatory, or business advice of any kind. The content is provided for general informational purposes only and should not be relied upon as a substitute for professional consultation.

In particular:

• We are not lawyers and nothing herein constitutes legal advice
• We are not accountants or financial advisors and nothing herein constitutes financial guidance
• We are not a licensed postal or logistics consultant
• We are not a regulatory body and cannot advise on compliance with postal regulations

If you require professional advice in connection with postal matters, logistics, customs, or any other regulated area, please consult a qualified professional.

6. Limitation of Liability

6.1 No Liability for Losses

To the fullest extent permitted by applicable Kenyan law, Nairobi Postal Codes, its owner(s), editors, contributors, and service providers shall not be held liable for any loss, damage, cost, or expense of any nature whatsoever — whether direct, indirect, incidental, consequential, punitive, or special — arising from or in connection with:

• The use of, or inability to use, any information on this Website
• Any failed mail or parcel delivery resulting from an incorrect postal code sourced from our directory
• Any rejection of a form, application, or document by a government body, bank, institution, or third party due to an incorrect postal code
• Any financial, business, or reputational loss arising from reliance on information from this Website
• Any delays in delivery — domestic or international — caused by postal code errors
• Outdated information that has not yet been updated in our directory
• Any action taken, or not taken, in reliance upon the material on this Website
• Any technical issues, including downtime, data loss, or errors, encountered while using this Website

6.2 Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these terms where such failure results from causes beyond our reasonable control, including acts of God, natural disasters, government action, internet or infrastructure outages, or any other event outside our control.

6.3 Cap on Liability

Where liability cannot be entirely excluded under Kenyan law, our total liability to you — for any and all claims arising from your use of this Website — shall not exceed Kenya Shillings Five Thousand (KES 5,000).

7. Third-Party Website Disclaimer

This Website contains hyperlinks to external websites, including but not limited to:

• Posta Kenya (posta.co.ke)
• Google Maps
• Various government and institutional websites

These links are provided for your convenience and for informational purposes only. They do not constitute endorsement by Nairobi Postal Codes of the content, products, services, or opinions found on those websites.

We have no control over the nature, content, accuracy, or availability of linked external websites. The inclusion of any link does not imply:

• Our endorsement or recommendation of the linked website
• Any affiliation, partnership, or sponsorship arrangement between us and the linked website
• That the content on the linked website is accurate or up to date

Accessing external links is done entirely at your own risk. We strongly recommend that you review the privacy policy and terms of use of any external website before providing personal information or relying on its content.

8. Image and Media Disclaimer

Some images used on this Website are:

• Our own original content, created or commissioned by Nairobi Postal Codes
• Sourced from AI image generation tools and used under applicable terms
• Sourced from public domain or Creative Commons-licensed sources

Where third-party images are used, we endeavour to comply with applicable licensing requirements. If you believe any image on our Website infringes your copyright or intellectual property rights, please contact us immediately at info@nairobipostalcode.org with the subject line “Image Takedown Request” and we will promptly investigate and take appropriate action.

9. Advertising and Commercial Content Disclaimer

This Website may display third-party advertisements, including those served by Google AdSense or similar advertising platforms. Please note:

• Advertisements are placed automatically by the advertising platform based on page content and/or your browsing history — they are not personal endorsements by Nairobi Postal Codes
• We do not personally vet or endorse any advertiser, product, or service featured in advertisements on our Website
• We are not responsible for the content, accuracy, legality, or safety of advertised products or services
• Clicking on advertisements and any subsequent transactions are entirely between you and the advertiser
• We may receive a commission or fee from advertising partners — this does not influence our editorial content

If you encounter an advertisement that you believe is inappropriate, misleading, or harmful, please report it to us at info@nairobipostalcode.org.

10. Search Results Disclaimer

Our Website includes an on-site search tool to help you find postal codes quickly. Please note:

• Search results are generated based on our own internal database and content
• We do not guarantee that search results will always be complete, accurate, or ranked in order of relevance
• Search results are not drawn from Posta Kenya’s live systems and may not reflect the very latest updates
• If your search returns no result for an area, it does not necessarily mean no postal code exists — please verify with Posta Kenya directly

11. Cookie and Tracking Technologies Disclaimer

This Website uses cookies and tracking tools (including Google Analytics) to collect anonymised data about Website usage. This data helps us improve our content and user experience. We do not use tracking technologies to collect personally identifiable information without your consent.

For full details, please read our Privacy Policy and Cookie Policy.

12. User-Generated Content Disclaimer

If you submit any information, corrections, or feedback to us via our Contact Page or email:

• You confirm that the information you provide is, to the best of your knowledge, accurate and truthful
• You grant us the right to use, edit, and incorporate your submission into our directory
• You agree that we are not obligated to act on or publish any submission
• We are not liable for any inaccuracies arising from user-submitted information that we have published in good faith

13. Errors and Omissions

Despite our best efforts to maintain an accurate and comprehensive directory, this Website may contain typographical errors, formatting errors, omissions, or inaccuracies. We reserve the right to correct any errors or omissions at any time without prior notice, and without liability for any consequences arising from such errors.

If you spot an error, we genuinely welcome your feedback. Please report it to us at info@nairobipostalcode.org or via our Contact Page.

14. Changes to This Disclaimer

We reserve the right to amend, update, or replace this Disclaimer at any time. Changes will take effect immediately upon being posted to this page. The “Last Updated” date at the top of this page will reflect the most recent revision. Your continued use of this Website after any changes constitutes your acceptance of the revised Disclaimer.

15. Governing Law

This Disclaimer is governed by and shall be construed in accordance with the Laws of Kenya. Any disputes arising from or in connection with this Disclaimer shall be subject to the exclusive jurisdiction of the courts of Nairobi, Kenya.

16. Contact Us

If you have any questions or concerns regarding this Disclaimer, or if you wish to report an error, inaccuracy, copyright concern, or any other issue, please contact us:

• Nairobi Postal Codes
• Email: info@nairobipostalcode.org
• Website: https://nairobipostalcode.org
• Contact Form: https://nairobipostalcode.org/contact/
• Location: Nairobi, Kenya

We aim to respond to all enquiries within 7 business days.

This Disclaimer should be read alongside our Terms of Use, Privacy Policy, and Cookie Policy, all of which together govern your use of nairobipostalcode.org. This Disclaimer is governed by the Laws of Kenya.